Utility Assistance: What to Expect
This program provides assistance with utilities (water, electric and gas) that are currently in pending disconnection status. If a household is determined to be eligible for assistance the Homeless Prevention Program will remit payment for the past due balance to prevent the account from being disconnected.
Funding is limited and distributed on a first qualified basis. Applicants must complete all components of the process to be assisted. Assistance will be provided in order of full process completion and document submission. All steps outlined below must be completed to receive assistance and utilities cannot be disconnected at time of assistance request.
STEP 1: APPLICATION
Each household member must be included on the application for utility assistance. Once the application is complete the Homeless Prevention Program will advise the household of the required documents needed to evaluate eligibility.